6 Customer Service jobs

Language Inspired is looking for a highly-organized, fast-learning and dedicated Customer Care Manager with great work ethics to tend to customer needs and ensure smooth cooperation with linguist teams covering working hours between UTC-4 and UTC-7 time zones. RESPONSIBILITIES manage translation projects from the time of receiving the order until the end result ensure consistent translation projects quality and support create and maintain great customer and linguist experience create localization solutions to client requirements foster use of the newest technologies and solutions REQUIREMENTS fluent in English (additional language skills will be considered as an advantage) proactive approach with the ability to manage and prioritize own workloads similar experience in the localization industry or B2B customer service knowledge of industry tools - CAT, TMS, QA and others comfortable with video meetings, recordings, displaying...

Alboum is the only translation services agency specifically for nonprofits and mission-driven organizations. Our team provides the foundation for our reputation of excellent customer service and quality at affordable prices. We value the contributions of each of our team members are proud of our collaborative, team-oriented approach. Our team of language service professionals is as dedicated, experienced and enthusiastic about their craft as our nonprofit clients are about their causes. The Client Support Specialist works behind the scenes to facilitate project management. This role is focused on quoting projects for clients, assigning projects to linguists, and preparing translations for delivery. The Client Support Specialist empowers Alboum to deliver on our commitment to responsive customer service by offering extended service hours. Alboum prides itself on giving our team members the resources they need to do their jobs and do them well. The Client Support Specialist...

Alboum is the only translation services agency specifically for nonprofits and mission-driven organizations. Our team provides the foundation for our reputation of excellent customer service and quality at affordable prices. We value the contributions of each of our team members are proud of our collaborative, team-oriented approach. Our team of language service professionals is as dedicated, experienced and enthusiastic about their craft as our nonprofit clients are about their causes. Account Managers play an essential role in Alboum’s ability to deliver on our brand promise. This role includes project management, but is focused on providing excellent client service and building client relationships. Account Managers on our interpretation team are responsible for day-to-day project management of interpretation assignments, as well as quoting new assignments and working to deepen relationships to grow their accounts. Alboum prides itself on giving Account Managers the...

Alboum is the only translation services agency specifically for nonprofits and mission-driven organizations. Our team provides the foundation for our reputation of excellent customer service and quality at affordable prices. We value the contributions of each of our team members are proud of our collaborative, team-oriented approach. Our team of language service professionals is as dedicated, experienced and enthusiastic about their craft as our nonprofit clients are about their causes. Account Managers play an essential role in Alboum’s ability to deliver on our brand promise. This role includes project management, but is focused on providing excellent client service and building client relationships. Account Managers are responsible for day-to-day project management of all translation projects, as well as quoting new projects and working to deepen relationships to grow their accounts. Alboum prides itself on giving Account Managers the resources they need to do their jobs...

The project coordinator will be responsible for end-to-end translation project management in a deadline-driven environment. S/he will assess, coordinate, assign, monitor, and deliver translation projects within a defined timeline and budget, working closely with translators, reviewers, account managers and clients.  The position is a full time job for Luxembourg or Berlin (indefinite period of time)  but we may also consider freelancer applications working remotely DETAILED JOB DESCRIPTION The following is a non-exhaustive list of the tasks that the Employee is expected to perform: Manage all aspects of the translation project, including file processing, scope, time frames, quality, costs, resources Facilitate effective team communication and collaboration, including communication with clients and translators Quality Assurance  prior to delivery Keeping project admin up-to-date and maintaining records of all costs Tracking project progress and assessing...

Diction ist ein erfolgreiches und schnell wachsendes Schweizer Unternehmen, das sich auf die Bereiche Korrektorat, Lektorat, Übersetzung und Copywriting spezialisiert hat. Zur Ergänzung unseres Teams suchen wir den besten Kundenbetreuer/Sachbearbeiter Vertrieb (m/w/d, 100 %), der uns sowie unsere nationalen und internationalen Kunden mit seinen überdurchschnittlichen fachlichen und persönlichen Fähigkeiten überzeugt. Sie sind zuständig für die Auftragsabwicklung vom Eingang bis zur Fakturierung. Dabei bearbeiten Sie zahlreiche E-Mails in sehr kurzer Zeit, erfassen deren Inhalt, priorisieren die Aufträge und leiten die notwendigen Schritte ein. Das Telefon ist neben Outlook Ihr wichtigstes Arbeitsinstrument und individuelle und flexible Kundenbetreuung ist für Sie kein Fremdwort. Sie agieren stets kundenorientiert und finden, allein oder im Team, für alle Situationen eine Lösung – sei diese konventionell oder unkonventionell.   Ihr Profil: Kaufmännische Grundausbildung...