2 Customer Service jobs

The project coordinator will be responsible for end-to-end translation project management in a deadline-driven environment. S/he will assess, coordinate, assign, monitor, and deliver translation projects within a defined timeline and budget, working closely with translators, reviewers, account managers and clients.  The position is a full time job for Luxembourg or Berlin (indefinite period of time)  but we may also consider freelancer applications working remotely DETAILED JOB DESCRIPTION The following is a non-exhaustive list of the tasks that the Employee is expected to perform: Manage all aspects of the translation project, including file processing, scope, time frames, quality, costs, resources Facilitate effective team communication and collaboration, including communication with clients and translators Quality Assurance  prior to delivery Keeping project admin up-to-date and maintaining records of all costs Tracking project progress and assessing...

Alboum is the only translation services agency specifically for nonprofits and mission-driven organizations. Our team provides the foundation for our reputation of excellent customer service and quality at affordable prices. We value the contributions of each of our team members are proud of our collaborative, team-oriented approach. Our team of language service professionals is as dedicated, experienced and enthusiastic about their craft as our nonprofit clients are about their causes. The Client Support Specialist works behind the scenes to facilitate project management. This role is focused on quoting projects for clients, assigning projects to linguists, and preparing translations for delivery. The Client Support Specialist empowers Alboum to deliver on our commitment to responsive customer service by offering extended service hours. Alboum prides itself on giving our team members the resources they need to do their jobs and do them well. The Client Support Specialist...