2 Customer Service jobs

The project coordinator will be responsible for end-to-end translation project management in a deadline-driven environment. S/he will assess, coordinate, assign, monitor, and deliver translation projects within a defined timeline and budget, working closely with translators, reviewers, account managers and clients.  The position is a full time job for Luxembourg or Berlin (indefinite period of time)  but we may also consider freelancer applications working remotely DETAILED JOB DESCRIPTION The following is a non-exhaustive list of the tasks that the Employee is expected to perform: Manage all aspects of the translation project, including file processing, scope, time frames, quality, costs, resources Facilitate effective team communication and collaboration, including communication with clients and translators Quality Assurance  prior to delivery Keeping project admin up-to-date and maintaining records of all costs Tracking project progress and assessing...

We are building the new automation backbone for the language industry. Workflow orchestration and process automation is the essence of what we do .  We are looking for an experienced partnership executive with a demonstrable record of success to take ownership for building the entire partnership function. Blackbird enables partners to create high-value technology solutions for   their   end-clients. Our circle of partners include tech-enabled language service providers, adjacent technology vendors, as well as organizations providing advisory and consulting services focusing on language technology or automation. We are looking for an experienced partnership executive with a demonstrable record of success to launch and grow our partner program. The Partnership Manager will be responsible for finding and managing partners, defining objectives and timelines, establishing repeatable, data-driven practices, and overseeing a program that drives meaningful revenue and retention....