Phrase

At Phrase, we help open the door to global business by providing the complete localization solution. Consisting of Phrase TMS and Phrase Strings, our unified suite is built to cover the full range of translation and localization use cases. With a global team working from our offices in Hamburg and Prague—or from home across Europe, the UK, the US, and the APAC region—we serve thousands of global customers, including leading brands such as Uber, Fujifilm, Shopify, Bosch, Huawei, and Lufthansa.

Full time
 
Phrase Remote
At Phrase, we help open the door to global business by providing the complete localization solution. Consisting of Phrase TMS and Phrase Strings, our unified suite is built to cover the full range of translation and localization use cases. With a global team working from our offices in Hamburg and Prague—or from home across Europe, the UK, the US, and the APAC region—we serve thousands of global customers, including leading brands such as Uber, Fujifilm, Shopify, Bosch, Huawei, and Lufthansa. As a Technical Support Agent, you will be the first point of contact for our users and helping them solve technical problems with their projects. What you’ll be responsible for: Helping translators and reviewers to solve issues with their translation projects. Helping Developers/Project Managers set up continuous localization workflows. Helping users with best practices for managing end to end localization workflows (file upload -> translation-> file download)....

Full time
 
Phrase Remote
At Phrase, we help open the door to global business by providing the complete localization solution. Consisting of Phrase TMS and Phrase Strings, our unified suite is built to cover the full range of translation and localization use cases. With a global team working from our offices in Hamburg and Prague—or from home across Europe, the UK, the US, and the APAC region—we serve thousands of global customers, including leading brands such as Uber, Fujifilm, Shopify, Bosch, Huawei, and Lufthansa. As a Technical Support Agent, you will be the first point of contact for our users and helping them solve technical problems with their projects. What you’ll be responsible for: Helping translators and reviewers to solve issues with their translation projects. Helping Project Managers to set up project workflows and manage their linguistic teams. Helping users with best practices for managing translation memories, term bases, machine translations and REST APIs....