Full time
Morningside, a Questel company
Remote (USA)
NOTE: This job can be done remotely
Position Overview:
Reporting to the Director of Localization Engineering, this role is responsible for the successful development and implementation of technical solutions and engineering for Questel’s clients to optimize the utilization of our products and services and ensure customer satisfaction. This role will typically work on projects that involve software, website or CMS, single-source/technical authoring applications, graphic design & eLearning applications, and other requests that would be optimized with automation or requiring technical or engineering support.
Principal Duties & Responsibilities:
Respond to requests to Localization Engineering from internal customers
Advise on or test processes during client onboarding for Account Services
Attend calls with clients to serve as the technical advisor for Sales or Account Services
Collect customer requirements, whether during...