Compass Languages Remote
Supervise Program Managers, Project Managers, and Vendor Managers in a small but rapidly growing LSP. As of mid-2022, the Production Department has 20 full-time staff members. These members are located in Asia, Europe, South America, and the United States. Maintain and enforce the company's ISO 9001:2015 objectives with efficient workflow designs, on-time deliveries, and meeting all customer expectations. In conjunction with the company's CTO, evaluate and create new production and QA processes that integrate technologies and hands-on best practices of Project Managers and Localization Engineers. Recruit, vet, and manage effectively all external production subcontractors: linguists, DTP/eLearning resources, voice studios, video resources, and eLearning Instructional Designers. Participate in executive team plans and decisions. Join quarterly ISO 9001 management meetings and represent the interests of Production in all corporate decisions.