Our client is a global and highly diverse company that prides itself on an optimum customer experience and where its employees know how to have fun. We work hard, and we play hard. In fact, we run our company with that principle in mind every day: One of our core values is fun. Expected to go to the office 1 or 2 days per week
The Localization organization handles all localization and translation needs for Company, including its vast product suite, marketing content, documentation, training guides, and many other assets. We allow multinational and single-language customers to have a uniform user experience regardless of where their users are located. Our language offering is nearing 40 languages, with more coming every year. Our team is located across the globe in a highly interconnected and productive environment, taking advantage of many in-house and third-party tools, and utilizing both LSP dedicated translators as well as MLVs.
Language Services leaders own the quality of our Localization deliverable - including management of quality
metrics and growing our vendor capability to constantly improve our quality.
This leader role also owns in-market stakeholder relationships as well as customer engagement regarding language quality and feedback.
This function also has financial responsibility and oversight over the vendor language resource program.
Additionally, Language Services support the day to day language-specific queries from our vendor channel and mentors our vendors on terminology, style guides and also product testing.
About this Role:
This role leads language teams and has management oversight over globally distributed employees, and business relationship oversight over vendors.
This role also liaises with many teams and geo-leaders and must have strong relationship building skills.
This role will provide oversight over on-time delivery, meeting and continuously improving quality metrics, building a balanced and scalable resource vendor channel to support our growing deliverables, leveraging industry best practices to enable high volume quality deliverables.
About You
We are seeking a dynamic and hands-on manager for the Localization Language Services team. This position will lead the Language Services teams to improve the quality and oversight over all the languages while building in-market relationships. The role will work alongside localization, engineering, field, and internal/external stakeholders. The position will involve setting scalable linguistic and quality direction and vision and empowering your teams to do their best work through effective coaching and mentoring. You will provide leadership and sound judgment as we evolve and work to empower your teams.
Preferred Skills
For more information contact Jeanne jsharpe@anzuglobal.com
We offer a referral bonus if you refer a colleague who is hired. Anzu Global is also actively seeking candidates with experience in Artificial Intelligence AI, Natural Language Processing NLP, Machine Learning ML, and Computational Linguistics.
Anzu Global, LLC provides temporary and permanent pre-qualified globalization resources to clients worldwide. Candidates are chosen based on their technical and linguistic, skills, education, cultural fit, availability, cost and geographic proximity.