Translation Project Manager

JOB DUTIES:

As a member of the Global business, you will support the THG Translation Team with the production of language services in accordance with our ISO-accredited quality management system. Your primary focus will be working with our internal THG clients, but as a true team player, your work may also involve a wide range of services in other verticals or for 3rd party THG clients.

The core elements of your job are:

People

·         Work as a part of our global Operations Team.

·         Be a buddy for a new starter.

Operations

·         Manage regular projects covering the basics of our services to meet revenue and margin targets.

·         Manage SEO, copywriting and other specialized services to meet revenue and margin targets.

·         Manage quality assurance process to meet clients’ requirements.

·         Carry out proofreading, editing and translation (occasionally) as well as text analyses and other text processing, including typesetting, tabulation, artwork and page layout.

·         Source the most appropriately skilled linguists or facilities providers.

·         Use translation management software to leverage internal and translation memory (TM) segment repetitions.

·         Manage and maintain translation assets (translation memories, termbases).

·         Adhere to our ISO-accredited quality control procedures.

·         Update the company’s administration systems for project, supplier and client data in accordance with our procedures.

Clients

·         Work with established accounts - providing helpful, knowledgeable and friendly support to our clients.

·         Resolve client disputes under the Team Leader’s supervision.

·         Liaise with Accounts, IT, Sales and Marketing staff to ensure excellent quality of service and high standards of customer care.

Company

·         Promote the growth of the company and the team.

We are looking for candidates with:

• Exceptional language skills: near native level of English.
• Willingness to share their expertise to promote the growth of the team.
• Friendly and credible personality who inspires trust in clients and partners.
• Flexibility and a positive ‘can-do’ approach.
• Ability to make decision effectively.
• Experience working with SEO in localisation

What it is like to work in our Operations Teams:

• You will work in our Manchester office as a part of an international team.

• Your colleagues are industry experts with significant experience in their fields, which means that you will have a strong support network around you.

• You will work in a transparent and collaborative environment providing you with plenty of opportunities to share and discuss ideas with your colleagues and shape how we work.

• As a part of a dynamic, high growth and technology-oriented company you will play a role in developing solutions that make translation easier for our clients.