Interpretation Services Coordinator

Job Description – Interpretation Services Coordinator

Established, family-owned Language Service Company which has experienced forty (40) years of stability and business success is looking for an Interpretation Coordinator to assist in daily interpreter coordination. Under the direct supervision of the Interpretation Services Manager, provides administrative support to the team by performing the following:

Essential Duties and Responsibilities

- Answer incoming calls in a timely and professional manner, as well as, provide excellent customer service addressing all client and linguist needs

- Must maintain accurate data and memos

- Process on-site and over-the-phone interpretation requests from clients as they come in via phone, web requests, email or fax.

- Contact and assign linguists for client requests, as well as, problem solve with clients and linguists to accommodate requests

- Effectively manage urgent and last-minute requests.

- General maintenance of database

- Perform other duties as assigned.

Qualifications and Requirements

- Strong customer service, communication and phone skills

- Strong oral and written communication skills

- Exceptional organizational skills, strong attention to detail and time management skills

- Ability to complete multiple job functions at any given time

- Experience with Microsoft Outlook, Word required

- Ability to work well independently and as a member of a team

Career Level Required: Entry Level

Experience Required: 1+ to 2 Years

Education Required: High School Diploma

Additional Skills Preferred: Proficiency in a second language (Spanish preferred, but not necessary)

Hours: Monday-Friday from 8AM-5PM

Job Type: Full-time

Para-Plus Translations, Inc. provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• Inclusive of minority and disadvantaged groups
• Paid time off

Work Remotely

• If qualified

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Preferred)

Language:

• English (Preferred)

Work Location: In person or remote as qualified