Apr 26, 2021

Localization Project Manager - (1344.528)

  • RWS
  • Montreal, QC, Canada
Full time Language Management Translation

Job Description

Montreal, Canada (with Remote possibility) 

About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

 Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

 

About The Role:

The role of the translation Project Coordinator is to manage all assigned translation projects in the most efficient manner possible in order to ensure client retention, satisfaction and ultimately repeat revenue growth.

As the main point of contact for their clients, the ideal candidate must proactively use effective written and verbal communication to ensure that project teams understand the scope, complexity and expectations, and that the clients are kept fully informed as to the progress, position and financial status of their projects.  Additionally, the project manager needs to manage and motivate the extended project team, ensuring actions are clearly delegated and that resource/quality issues are escalated in a timely fashion to the departmental managers and Program Manager.

 

Responsibilities:

  • Delivery of translation projects to client’s expectations achieving targeted levels of profitability.
  • Analysis of files using translation memory tools.
  • Compiling estimates and proposals for approval.
  • Assignment of appropriate translation teams and deadline coordination with translators, typesetters, engineers, in-country client reviewers, etc.
  • Adhering to RWS project processes.
  • Close financial monitoring and control of projects through budgets, invoicing and change orders to ensure timely and final invoicing.
  • Strategic project planning involving best methodologies, processes, and risk assessments.
  • Accurate documentation and filing of all project related materials.
  • Identification and development of project/process improvement opportunities and escalating to Program Manager.
  • Hosting regular, documented verbal and written communications with clients, Network Offices and internal team members.
  • Monitoring and mentoring of any assigned Associate Project Managers.

 Requirements:

  • Degree in either Translation Project Management, Computer Science or a business-related area or equivalent work experience
  • Good written/verbal communication and presentation skills
  • Customer service experience
  • 1+ years of project coordination experience ideally
  • 1+ years of budget management experience ideally
  • Experience growing accounts
  • Ambitious and with a desire to learn and progress
  • Analytical and organized problem solving abilities
  • Able to meet deadlines and work under pressure
  • Adaptable and flexible to a changing work environment
  • Proficient computer skills (Word, Excel, PowerPoint, Acrobat, html, xml)
  • Experience in the use of CAT tools a plus (including translation memories, content management, and glossary and file management tools)

Benefits:

  • Brand new modern open concept office with breakfast and fruits available as well as great coffee.
  • A Keg for special events!
  • Located a couple of minutes from Peel metro station, very practical in winter as you don’t need to go outside.
  • Possibility to do charity work for 5 days paid.
  • 3 weeks’ holiday.
  • Fun social committee.
  • Gym membership and massage therapy discount.
  • Access to a vast library of eLearning training.
  • Great benefits plan (dental, medical, STD/LTD, EAP…)

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives  us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch 

As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.   

To all recruitment agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

                                                       In November 2020 SDL PLC was acquired by RWS Group PLC.