Oct 12, 2020

Sales Support Executive

  • Language Connect
  • Oregon, USA
Full time Administration & Clerical

Job Description

Sales Support Executive (US)

Location: Remote – West Coast

Reports to: Senior Vice President of Sales (US)

Salary: DOE

About THG Language Connect

For 17 years, Language Connect has provided expert translation services to business around the world, and since 2018 has been part of tech and retail giant, The Hut Group. Whilst continuing to partner with businesses across multiple industries in their international ambitions, we now also form a key role within the THG Ingenuity ecosystem. THG Ingenuity empowers their e-commerce partners to scale globally through its end-to-end offering, allowing brands to tap into the technology and expertise that drives THG's $1.5bn annual turnover. Language Connect enables THG Ingenuity clients to enter and disrupt international markets through localization, ensuring no market is out of reach.

We have an excellent opportunity for a West Coast based Sales Support Executive to join our global sales team based in New York. As a Sales Support Executive, you will assist the US Sales team in hunting for new business. Additionally, you will be supporting the Global Sales Team with quotes and sales administration primarily for our existing clients based in the US, and some UK. This is an entry level role with a clear pathway for career development in Account Management and Sales for a self-driven and motivated candidate with strong business acumen and ambition to build a career with a global LSP.


Duties & Responsibilities:

  • Acknowledge and respond promptly to client enquiries in line with quality procedures in order to secure potential projects
  • Discuss project specifications in detail with clients to produce accurate RFPs/RFQs
  • Support the Sales team with business intelligence and key market insight reporting
  • Assist in generating new business through leads, market mapping and other avenues
  • Maintain up-to-date information on CRM and internal project management system
  • Obtain regular client feedback at the end of each project via questionnaire
  • Pro-actively promote a sales and marketing ethos amongst colleagues in all functions of the company

Skills & Experience:

  • Sales orientated mindset with the ability to work quickly, efficiently and accurately under pressure
  • Experience within Language Services industry preferred but not essential
  • High level of Microsoft Office Suite competency
  • Strong commercial awareness and high level of numeracy
  • Excellent written communication and interpersonal skills
  • Strong organizational and multi-tasking skills

What we can offer:

  • Competitive base salary + generous commission based on achievement of revenue targets
  • A global, vibrant, diverse and inspiring environment
  • Support as well as unique career development opportunities across the wider THG Group
  • THG Bonus
  • THG Staff Discounts