Alboum is the only translation services agency specifically for nonprofits and mission-driven organizations. Our team provides the foundation for our reputation of excellent customer service and quality at affordable prices. We value the contributions of each of our team members are proud of our collaborative, team-oriented approach.
Our team of language service professionals is as dedicated, experienced and enthusiastic about their craft as our nonprofit clients are about their causes.
The Client Support Specialist works behind the scenes to facilitate project management. This role is focused on quoting projects for clients, assigning projects to linguists, and preparing translations for delivery. The Client Support Specialist empowers Alboum to deliver on our commitment to responsive customer service by offering extended service hours.
Alboum prides itself on giving our team members the resources they need to do their jobs and do them well. The Client Support Specialist is not expected to recruit resources or negotiate rates, manage profitability, or issue client invoices.
Job Description (Client-Facing Tasks):
Job Description (Internal and Translator-Facing Tasks):
Requirements for Position:
This is a full-time position. Applicants can be located anywhere in the world, but work hours are approximately 9 am – 5 pm EST.