Oct 14, 2021

Project Manager

  • RWS
  • Remote (New York, NY, USA)
Full time Project Management

Job Description

About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit: www.rws.com

About The Role:

This position serves as Senior Project Coordinator within the Life Sciences team at SDL. The Project Coordinator II is responsible for managing translation projects for life sciences clients from start to end, including client communication, project cost estimation, coordinating the work among linguists, managing workflows, processes and Computer Assisted Translation (CAT) tools. The role also involves being in charge of the final quality assurance of translations, real-time and accurate recording of activities, as well as production analysis, client estimates as needed and client invoicing.

Key Areas of Responsibility:

  • Review the jobs assigned and assess needs for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories
  • Manage client communication relating to translation projects, in-language and English as applicable.
  • Manage translation teams and linguistic assets to ensure compliance with SDL productions workflows and that quality and turn-arounds standards are met
  • Select and assign translation teams, negotiate rates and deadlines and coordinate production with translators, proofreaders, in-country client reviewers, typesetters and Customer Service Reps
  • Keep Sales-person/Production Lead up to date of on-going project activities as required
  • Keep project admin records up-to-date and accurate at all times
  • Check projects costs for accuracy and match to purchase order
  • Exercise sound judgment in keeping supervisor informed of potential risks and difficulties
  • Inform supervisor of all issues affecting cost, quality and turn-around time
  • Check accuracy of translation prior to sending it to client or to typesetting if needed
  • Deliver complying with contractual KPI (key performance Indicators) requirements relating to quality and timeliness


RWS is looking for candidates with the following experience and skills:

  • Minimum 3-year previous project management experience in translation services, and experience in handling Chinese language requests
  • College degree (BA, BS) and Masters’ degree in Translation and/or interpretation or equivalent experience
  • Fluent in English and another language ideally
  • Strong computer skills (Word, Excel, PowerPoint, Acrobat, html, xml)
  • Familiarity with desktop publishing software
  • Linguistic skills to include ability to create glossaries, assess quality and completeness of translations
  • Advanced translation memory experience and Translation Management Systems (TMS)
  • Experience in managing interpreting assignments
  • Advanced file / project management experience
  • Ability to prioritize while handling multiple projects simultaneously in a hectic, time-sensitive environment
  • Ability to communicate accurately detailed instructions to multilingual vendors
  • Detail oriented
  • Clear sense of accountability and good customer and communication skills

 Personal Attributes:

  • Flexible team player
  • Superior Interpersonal skills
  • Can mix and relate well to all levels
  • Demonstrated ability to work well under pressure and unsupervised
  • Flexibility to work overtime required
  • Professional demeanor
  • Focused on goals and the overall team and company objectives
  • Self-motivated and proactive
  • Can improvise and innovate


  • Amazing benefits. (Seriously!)
  • Infinite training, professional development and personal growth opportunities.
  • The rare opportunity to impact how organizations communicate globally. There’s a reason we work with 90 of the top 100 brands.
  • Smart, engaged co-workers, a culture of diversity, innovation and opportunity.
  • Great work life balance!


Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives  us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch 

As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.   

RWS is an Affirmative Action Employer.  Qualified applicants will be evaluated for employment without regard to race, color, religion, sex, national origin, veteran, and disability status.  For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.