Dec 20, 2021


  • Language Inspired
  • Remote
Full time Customer Service Project Management Account Management Localization Management Quality Management

Job Description

Language Inspired is looking for a highly-organized, fast-learning and dedicated Customer Care Manager with great work ethics to tend to customer needs and ensure smooth cooperation with linguist teams.


  • manage localization projects from the time of receiving the order until the end result, ensuring consistent quality and support according to ISO requirements
  • create custom localization workflow based on client needs - understanding technical requirements, collecting the necessary information and setting linguist teams
  • create custom offers with the Sales team 
  • account management for regular customers 
  • proactive standard and nonstandard problem situation solving 
  • create and maintain great customer and linguist experience
  • foster use of the newest technologies and solutions


  • 1 to 4 years of experience in the localization industry preferably Project management.
  • fluent in English (additional language skills will be considered as an advantage)
  • proactive approach with the ability to manage and prioritize own workloads
  • knowledge of localization file formats and industry tools - CAT, TMS, QA and others
  • comfortable with video meetings, recordings, displaying great presentation and communication skills
  • higher education


  • valuable experience in a dynamic, multicultural environment and fast-paced industry
  • setup of remote workspace, friendly colleagues and common activities
  • an individual mentor during onboarding to help you grow professionally and assist with challenges 


Language Inspired is built of a relatively small yet powerful team, consisting of professionals who are passionate about their work and the results it brings. We as a team are always hungry for more growth and development, and we believe that the right person for this position will not only fit in the culture of Language Inspired but also bring her/his unique value to the team. We cannot wait to uncover it!

Join our team by sending a CV along with an application letter!