Jan 13, 2022

Business Development Senior Associate - REMOTE USA

  • Morningside, a Questel company
  • Remote (USA)
Full time Business Development Sales

Job Description

Questel Language Solutions (QLS) provides translation, interpretation, localization, and foreign language services for global corporations, life sciences and legal services firms. The Senior Associate Business Development is an integral part of the QLS Sales Team with direct supervision from an experienced Manager and support from the entire team of business development representatives.  This client-facing role will be responsible for generating new business leads, selling to, and maintaining client base, and meeting company-wide growth goals through increased revenues and customer satisfaction.  This is a remote business development opportunity.

 

PRINCIPAL DUTIES & RESPONSIBILITIES (Essential Functions)

  • Aggressively pursue new business opportunities in the localization, life sciences or legal verticals via outbound outreach with both prospective and existing clients, by proactively identifying client needs and additional opportunities
  • Work with internal teams to price and quote client estimates in order to win new projects while maintaining standard profit margins
  • Accurately convey client demands and requests to the operations management team
  • Research new avenues of business and leads in order to increase sales numbers
  • Collaborate with marketing on ideas for conference attendance and promotional items
  • Regularly report progress of clientele and sales team to the Associate Director of Business Development
  • Consult with team to follow up with customers and identify new qualified leads
  • Maximize Questel’s share of client spend
  • Actively develop client base through research, prospecting, lead generation, and referrals
  • Understand key competitors and how our service offering can provide a superior experience to our clients
  • Maintain sales records and contact management accurately, effectively, and in a timely manner
  • Prepare and communicate project estimates, quotes, and proposals within a given timeframe
  • Respond to inbound new sales inquiries in a timely and service-oriented manner
  • Consult project managers for job details and project goals
  • Build sustainable relationships with clients through open and interactive communication
  • Provide an exceptional client experience through continuous contact and follow through
  • Deliver onsite client and prospect presentations
  • Act as back up to sales team members by answering sales inquiries, if needed
  • Represent the company and its services at selected trade shows
  • Responsible for setup, takedown, and maintenance of display and booth in exhibit halls
  • Work on special projects and other duties as assigned by management

QUALIFICATIONS AND SKILLS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

 

Education and Experience:  Bachelor’s degree required or any combination of education, experience and training which provides the following knowledge, skills, and abilities:

  • 1+ year(s) of sales-related, business administration, cold-calling, or B2B environment experience required
  • Exceptional presentation, interpersonal, problem-solving, and negotiation skills
  • Solid understanding, knowledge, and skills in sales techniques and practices
  • Proficient in MS Office
  • Experience with Salesforce a plus
  • Experience in translation industry a plus
  • Able to qualify, identify, and clarify client needs through effective questioning and listening
  • Able to analyze and synthesize information and evaluate external client needs as they correlate to company services
  • Able to achieve or exceed sales quotes
  • Able to maintain, strengthen, and develop client relationships
  • Fluency in English required, fluency in a foreign language a plus
  • Participate in a culture of responsiveness to strengthen relationships and ensure the needs and time of others are met and respected