Apr 20, 2022

Account Manager

  • Argo Translation, Inc.
  • Remote (Chicago, IL, USA)
  • $55,000 - $70,000 yearly
Full time Business Development Customer Service

Job Description

Join the sales team of a growing and innovative Language Service Provider in the Greater Chicago Area. Argo Translation is not your typical language services firm. We have been pushing the limits of the industry for almost three decades and now our team is looking for the right sales talent to help us meet our aggressive growth goals. Specifically, we are looking for an Account Manager to nurture and grow the relationships with our existing customer base.

At Argo, our service offerings and commitment to quality are second to none.

  • ISO 17100, 13485, and 9001 registered
  • Our On-time project delivery rate of 99.6%
  • Full-service website localization, CMS connectors, mobile application, and software localization
  • Video subtitling and narration
  • E-learning localization
  • Telephonic interpretation
  • Fully integrated CRM (HubSpot) and production platforms for faster response times
  • Access to Hubspot Sales Module and SalesIntel for sales enablement
  • Unparalleled transparency in proposals and cutting-edge reporting capabilities
  • Annual reports with links to project files
  • Very detailed proposal formats
  • Automated compliance reporting
  • Our all-new customer dashboard featuring real-time project status, access to quotes, sales orders, and invoices, annual spend by language, and monthly spending infographic

As a member of our team, you can expect a competitive compensation and benefits package.

  • Generous base package commensurate with your experience
  • Clear cut sales commission structure
  • Bonuses
  • 100% coverage of Health and Dental Insurance
  • 3% minimum salary match on 401k
  • Paid vacation
  • Flextime
  • Work from home options
  • Student loan reimbursement

The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of nurturing key customer relationships. You will nurture key customer relationships, identify business opportunities within those accounts, and close business deals while maintaining extensive knowledge of our company and our service offerings.

Key responsibilities

  • Mentors and leans on the team of project managers to support end-customer translation needs
  • Collaborates with outside sales to identify opportunities to grow existing accounts
  • Performance goals are based on the incremental growth of existing accounts and end-customer satisfaction
  • Monitors spending levels of existing clients and looks for growth opportunities and to resolve decreases in spending
  • Monitors news stories about our clients and their industries so we can provide value and monitor trends that impact our relationship

Qualifications

  • Bachelor's degree or equivalent experience
  • 5+ years of account management experience
  • Excellent written and verbal communication skills
  • Translation industry experience a plus
  • HubSpot CRM or similar experience a plus